Our Lady's Abingdon - Contact Us

Contact Us

How to contact our staff

Our reception staff will be happy to forward a message to a member of staff during working hours.  Should you wish to contact them directly, please use the details provided in the staff lists below.

To contact any member of staff, use their first initial plus surname, followed by @ola.org.uk
For example, the email address for Dr Best Teacher, would be bteacher@ola.org.uk

Say hello…
Please click here to contact our Head of Admissions, Mrs Rowan Knowles, to arrange a visit, or for any other enquiries regarding admissions and entry requirements.

Who to Contact

Pastoral/Academic Questions

Lower School

Where parents have concerns or questions, in the first instance they should contact their child’s Form Tutor. To arrange a meeting with the Head of OLA please call the School Office on 01235 524658 or email headspa@ola.org.uk.

Senior School

Where parents have concerns or questions, in the first instance they should contact their child’s Head of Section for pastoral matters, or the relevant Head of Department for academic matters. They will then liaise with other members of staff where appropriate, including the Head of OLA and the OLA Leadership Team.

Absence

Lower School

  1. For absence due to illness please call the School Office 01235 524658 or email attendance@ola.org.uk.
  2. For medical and dental appointments please email your child’s Form Tutor to request permission for absence.
  3. For all other planned absence please make your request in good time to the Head of OLA at headspa@ola.org.uk. All requests are considered on an individual basis.

Senior School 

  1. For absence due to illness please call the School Office 01235 524658 or email attendance@ola.org.uk in the first instance. If you also ‘cc’ the Form Tutor as a secondary source, this will ensure that the registration process is completed appropriately and avoids any situation in which a pupil will be misregistered.
  2. For medical and dental appointments please email your child’s Form Tutor to request permission for absence.
  3. For all other planned absence please make your request in good time to the Head of OLA at headspa@ola.org.uk. All requests are considered on an individual basis.

Out of Office Hours

OUT OF OFFICE HOURS for the School staff include:

  • Overnight 5.00pm to 8.30am (Reception hours of opening)
  • Weekends
  • Bank Holidays (May Day is the only regular Bank Holiday during term time)
  • School holidays* (see below)

Please be aware that parents and/or pupils may not receive a response until the next working day if a member of the School staff is contacted during the above times.

EMERGENCY DURING OUT OF OFFICE HOURS (overnight, weekends and Bank Holidays)

A parent or pupil may email a member of the Leadership Team during out of office hours if there is an emergency about which the School needs to be aware. A response will be provided as soon as possible.

Leadership Team Emergency Email address: LTemergency@ola.org.uk

Examples of emergencies which may require out of office hours contact:

  • A pupil breaks their arm on a Sunday and they have a public exam on Monday morning.
  • Family bereavement.
  • Admitted to hospital with a serious injury or illness.

Where a parent or pupil has a serious concern for the immediate safety or wellbeing of a pupil, including themselves if it is a pupil, the following are important points of contact:

  • Police 101 or 999
  • Children’s Social Care 0345 050 7666
  • Childline 0800 1111
  • Young Minds Text YM to 85258 for free 24/7 Support
  • Papyrus Hopeline UK 0800 068 41 41
  • The Samaritans 116 123

*CONTACT DURING SCHOOL HOLIDAYS

The Business Office is open during the School holidays, please email either:

Each member of the Leadership Team will monitor their emails periodically and will respond as soon as they can. If a parent or pupil requires a response within 48 hours, a member of the Leadership Team will be monitoring the following email address:

LTcontactholidays@ola.org.uk

OLA Medical Centre

Ensuring that children at OLA feel safe and well cared for, the school also provides a School Counsellor and School Nurse.

Our medical centre is located within the lower school and is accessible to pupils and students across the lower and senior school during the school day. We have two assessment rooms linked to our consultation area where students discuss their medical needs as they arise.  Our School Nurse is in regular communication with parents in order to support their children with acute or chronic needs and the medical centre is always accessible as a drop in throughout the day.

The medical centre is central to the general well being of our pupils and they often pop in for pastoral support which is readily available along with an open dialogue with parents who are informed at every step of the way. Working in collaboration with teachers and leadership the medical centre support pupils through regular ups and downs of their school life as well as on a more profound level considering their social and emotional development, which allows them to grow into resilient, confident, self-aware and knowledgeable young adults.

More recently, following government guidelines, our school nurse initiated lateral flow testing amongst staff and pupils, now being carried out independently at home, and we are pleased to say there has not been a positive case to date within our school.  We welcome any questions about our medical provision at the school, and our nurse is always keen to communicate with current and prospective pupil parents alike.  Please forward any questions to nurse@ola.org.uk

Contact on Results Days

Contact on Results Days for GCSE and A-Level: 

PUBLIC EXAMS RESULTS DAY 2022

On both A-Level Results Day (Thursday 18 August) and GCSE Results Day (Thursday 25 August), the Head, Assistant Head (Academic), Assistant Head of Sixth Form, Exams Officer and Heads of Department will be available. In addition, on GCSE Results Day, the Head of Years 10 and 11 will also be available.

Heads of Department

Frequently Asked Questions

Who do I contact if there is an issue with my results eg subject missing? Exams@ola.org.uk

Who do I contact if my grade is not what I was expecting? JBranney@ola.org.uk

Upper Sixth only

Who do I contact if I have a query about universities eg clearing? AWeekes@ola.org.uk

Who do I contact if UCAS Apply does not confirm whether or not I have secured my university place? CONTACT THE UNIVERSITY DIRECTLY

Year 11 only

Who do I contact if I wish to discuss my A Level options? AJackson@ola.org.uk

OLA Executive Leadership Team

The OLA Executive Leadership Team works in partnership with the Governors Strategic Review Committee to lead the School in terms of strategic development and business planning.

Chief Operating Officer & Executive Leader: Mr P Karian CIPD

Head of OLA: Mr D Gibbons BA Hons Leeds, PGCE MMU

OLA Leadership Team

The OLA Leadership Team reports to the Executive Leadership Team and manages all academic and pastoral matters across the wider OLA community.

Deputy Head: Dr B Reynaert BA Hons, Applied Biology Cardiff, PhD (London), PGCE (Reading)

Assistant Head (Pastoral, DSL): Mrs C Sharkey BA Hons De Montfort, PGCE UWE

Assistant Head (Operations, DDSL, Designated Mental Health Lead): Mr Luke Allen BSc, PGCE Cardiff (Head of Boys’ PE)

Assistant Head (Academic): Mr John Branney, BA Paisley, MA Exeter

OLA Admin Team

The team working hard behind the scenes to keep the school running – Deborah Underwood – Office Manager and Clerk to Governors, Lucy Warren & Elaine Hager – Secretaries, Julie Braley – PA to the Head of OLA.

OLA Marketing & PR

For any Marketing, Website, eNewsletter and/or PR enquiries, please contact Karen Sutton, Head of Marketing.